Terms of service

TERMS OF SERVICE

Sana Steps
Welcome to Sana Steps. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. GENERAL INFORMATION

This website is operated by Sana Steps. Throughout the site, the terms “we,” “us,” and “our” refer to Sana Steps. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
We reserve the right to update or change these terms at any time. Your continued use of the site after updates constitutes acceptance of those changes.

2. ONLINE STORE TERMS

You must be at least 18 years old to use this site or make purchases.
You agree not to use our products for any unlawful or unauthorized purpose.

3. ACCURACY OF INFORMATION

We do our best to provide accurate, complete, and up-to-date information on our site. However, we are not responsible if information on this site is inaccurate or incomplete.
Product descriptions and pricing may change at any time without notice.

4. PRICES AND PAYMENT

All prices are listed in USD unless otherwise stated.
We reserve the right to modify product prices at any time.
Your payment information is processed securely through Shopify and trusted payment providers.

5. ORDER ACCEPTANCE AND CANCELATION

We reserve the right to refuse or cancel any order for reasons including product availability, errors in product information, or suspected fraudulent activity.
If we cancel an order after payment, you will receive a full refund.

6. SHIPPING AND DELIVERY

Shipping times are estimates and may vary due to external factors.
For full details, please review our Shipping Policy.

7. RETURNS AND REFUNDS

Our Return & Refund Policy governs all returns. Please review that policy before making a return.

8. PRODUCT USE & SAFETY

Our products are designed with care, but adult supervision is always required when used by babies or children. You agree that Sana Steps is not liable for misuse of products or failure to follow safety guidelines.

9. OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links. We are not responsible for third-party content, policies, or services, and your use of them is at your own risk.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

11. DISCLAIMER OF WARRANTIES

We do not guarantee that the site will always be uninterrupted, secure, or error-free.
All products are provided “as is” and “as available,” without warranties of any kind unless required by law.

12. LIMITATION OF LIABILITY

Sana Steps is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product.

13. INDEMNIFICATION

You agree to indemnify and hold Sana Steps harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

14. GOVERNING LAW

These Terms of Service are governed by the laws of the United States and your local state of residence.

15. CONTACT INFORMATION